FAQs

Processing & Shipping Time
Orders are processed within 2-3 business days. Once shipped, delivery times vary based on location:

• Domestic Shipping: 5-7 business days

Shipping times are estimates and may be affected by factors beyond our control, such as customs delays or carrier issues.

Shipping Rates
Shipping costs are calculated at checkout based on the destination and shipping method selected.

Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your package’s progress.

Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your order is missing, please contact the shipping carrier directly.

Address Accuracy
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

What is your return and exchange policy?
Due to limited inventory, we are unable to accept returns, exchanges, or cancellations. We understand this might be inconvenient, and we appreciate your understanding!

Sizing?
Sizing varies by item. Each product page will feature a size chart when available to assist with your decision. 

How should I wash my item(s)?
To preserve the quality of your garment:

• Turn inside out
• Machine wash cold
• Tumble dry low
• Do not bleach or dry clean
  

Treat your items with care, and they’ll last longer!

Do you ship internationally?
At this time, we are not offering international shipping, but we hope to expand globally soon! Stay connected for updates.

Questions or concerns?
If you have any additional questions or need assistance, please email us at [prvbs.business@gmail.com]. We want you to be as happy with your order as we are to have you as a customer!